Shipping policy
Order Processing
- Orders are processed Monday through Friday, excluding weekends and holidays.
- Orders placed after [11 PM IST] will be processed the next business day.
- Orders typically ship within [7] business days after the order is confirmed.
Shipping Costs
- Shipping costs are calculated at checkout based on the delivery location, size, and weight of the order.
- We offer free shipping for orders over [1200] within [country/region].
Delivery Time
- Delivery times vary depending on the shipping method and destination.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with tracking information.
- You can track your order status using the tracking number provided.
Address Accuracy
- Please ensure that your shipping address is correct at the time of checkout. We are not responsible for any delays or undelivered orders due to incorrect or incomplete address information.
- If you notice an error in your shipping address after placing an order, please contact us immediately at dzoone@100gmail.com/8097668791.
Lost or Damaged Items
- We take great care in packing and shipping your order. If your order arrives damaged or is lost in transit, please contact us within [X] days of receiving the shipment, and we will assist you with a replacement or refund.
- In case of a lost package, we will initiate an investigation with the carrier.
Returns and Exchanges
- For information on our return and exchange policy, please refer to our Return Policy page.
- Customer Support
- If you have any questions or concerns about your order or shipping, please reach out to our customer support team at dzoone@100gmail.com/8097668791.